Can I purchase items not listed on your site?
If you need an item that isn’t on our website, please contact us by phone. Please note that we are only able to obtain items made by manufacturers that we currently carry. In some cases, the item has been discontinued and can be directly replaced by an item available on our site. Please contact us here for pricing and availability information.
Do you drop ship?
We will drop ship orders if it means that you will receive them faster that way. Most orders will ship directly from either our warehouse in Ventura, CA. If a supplier has an item available and it will get to you faster, we will sometimes drop ship.
Do you have a local distributor close to me that I can get it from?
You can pick up in store at 1199 E Thompson Blvd, Ventura, CA 93001. All items will ship directly to you or you can have in store pick up.
Do you ship internationally?
No, we currently do not ship outside of the United States.
Where is stevesplumbingsupply.com located?
Stevesplumbingsupply.com’s main office is in Ventura, CA.
Where does my order ship from?
Most orders will ship directly from one of our warehouses in Cranbury, NJ, Columbus, OH, Reno, NV or Dallas, TX. In some cases, we will ship merchandise direct from the supplier in order to get it to you as quickly as possible.
Can I change my order once it's been placed?
Yes, if the order has not already shipped. If you need to change or correct your order please reach out to us right away.
Can I place an order outside of your office hours?
Yes. Orders can be placed online 24 hours a day. Our customer service team is available by phone, text, or email.